IT Service Counter

  1. Location:
    One Stop @ SAC
    NS3-01-03/03A (Map)
    All visitors to One Stop Tech Lounge (for IT technical assistance) are required to book an appointment before going down to our tech lounge at One Stop.

  2. Operating hours:
    One Stop Tech Lounge
    Monday to Friday from 09:00 am to 12:00 pm and 01:00 pm - 04:30 pm. 
    Closed on Public Holiday, Saturday and Sunday.

    IT Technical Assistance Hotline (Tel: 6790 4357)
    Monday- Friday 8.30am to 5.00pm,
    You can also access ServiceNow to request for services.

    If you have forgotten your password, you can reset it here.
    For all other non-IT matters, please visit our Contact Us page.

    For Alumni-related IT and email queries, please click here.

    NTU Staff, Faculty, and Students are strongly encouraged to use AskIT in ServiceNow for raising IT-related inquiries.

    If you are not in one of these groups, you may submit your inquiry using the button below.

    Send an enquiry