ABCC-2024-002 “CHANGE AND COLLECTIVE LEADERSHIP: THE TRANSFORMATIONAL JOURNEY OF TAN TOCK SENG HOSPITAL”

Category: Organizational Behaviour

Abstract: Seven years had flown by since Dr. Eugene Fidelis Soh  took the helm of Tan Tock Seng Hospital (TTSH) as its CEO. Deep in thought, he reflected on the past two years, from the emergence of COVID-19 to the outbreak of the Delta variant, and to the sudden surge of cases in September 2021. TTSH has had to strike a difficult balance between battling against the unyielding and evolving coronavirus (on top of its high – and growing – caseload of patients in a large and ageing district) and preparing TTSH for massive organisational transformation as part of Singapore's National Healthcare Transformation as well as its own Vision for 2040.

Dr. Eugene pondered: Why  did TTSH need to undertake this transformation? What was the purpose, cause or belief underlying this movement?

How might the hospital align its existing shared visions  to its Vision for 2040?

What would TTSH look like in 2040?

ABCC-2024-002:  “CHANGE AND COLLECTIVE LEADERSHIP: THE TRANSFORMATIONAL JOURNEY OF TAN TOCK SENG HOSPITAL”