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Making Appointments
Procedures for consultations
- To book an appointment, please go to the LCC CommCube Booking System. Please note that you need to be on the NTUSECURE network to access the booking system until the vendor has ensured the system meets the university's security standards. If you have trouble accessing the booking system, please email us at [email protected]. You can check which Coaches are on duty at this link: Tentative Roster of Communication Coaches. However, there is no guarantee that you will be assigned the Coach you request to see.
You can submit just ONE draft of your documents via [email protected] by 9 p.m. the previous night. Please name your file as follows: Consultation Date_Consultation Time_Your official name_Filename, e.g., 13 Jan_1300_Prakash Menon_CC0001 draft.docx. The Communication Coach will review your documents IF s/he has the time. Please do not submit multiple drafts or links to SharePoint or Google documents. You can submit up to 3,000 words (SEVEN double-spaced pages of text) or 30 slides. If you would like to see the Communication Coach to get help with starting on a writing/presentation task (i.e. you have no document to upload because you have not started writing/preparing), please let us know.- Please report to the LCC Communication Cube (6th level of The Hive) 10 minutes early and register with your matric card at the registration counter.
If you have not submitted your documents by 9 p.m. the previous night, you will be asked to show that you have at least one hard copy of your document (if you need help with one) or a USB drive (if you need help with a presentation). Please note that there will only be time to review up to 1,500 words (or FOUR double-spaced pages of text) and up to 20 slides for each session if you have not submitted your documents in advance. If you would like to see the Communication Coach to get help with starting on a writing/presentation task (i.e. you have no document to upload because you have not started writing/preparing), please let us know.- You should also have with you any assignment instructions and a list of your key concerns.
- Please book an online consultation slot by 9 p.m. the previous night through the LCC CommCube Booking System. Please note that you need to be on the NTUSECURE network to access the booking system until the vendor has ensured the system meets the university's security standards. If you have trouble accessing the booking system, please email us at [email protected]. You can check which Coaches are on duty
at this link: Tentative Roster of Communication Coaches.
However, there is no guarantee that you will be assigned the Coach you request to see.
- Please submit ONE draft of your document (if you need help with one) with any assignment instructions and a list of your key concerns, or a conversation topic if
you want to practise your speaking skills, and your slot details (date, time) via [email protected] by 9 p.m. the previous night.
Please name your file as follows: Consultation Date_Consultation Time_Your official name_Filename, e.g., 13 Jan_1300_Prakash Menon_CC0001 draft.docx. You can send up to 3,000 words (SEVEN double-spaced pages of text) or 30 slides. Please do not submit multiple drafts at different times or links to SharePoint or Google documents. If you would like to see the Communication Coach to get help with starting on a writing/presentation task (i.e. you have no document to upload because you have not started writing/preparing), please let us know.
- You will receive an email at least 10 minutes before your consultation begins with a Zoom link you need to click on for the online consultation. You can share the link with partners/group mates.
- Please ensure that you are NOT on the move but in a quiet location with adequate network strength.
- Please show your face (your computer camera needs to be turned on) and matric card/photo ID at the start of the consultation to verify your identity.
How to book an appointment
Go to booking system
To book an appointment, please go to the LCC CommCube Booking System. Please note that you need to be on the campus network (NTUSECURE) to access the booking system until the vendor has ensured the system meets the university's security standards. If you have trouble accessing the booking system, please email us at [email protected].
- You can book ONE appointment a day up to 4 days in advance.
- You can check which Coaches are on duty at this link: Tentative Roster of Communication Coaches. However, there is no guarantee that you will be assigned the Coach you request to see.
- You will NOT be allowed to see a Communication Coach if you are more than 10 minutes late.
- If you are absent or late for 3 or more appointments, you will not be allowed to book appointments for a period of up to 2 weeks.
Please read the procedures for consultations and the FAQs before making any booking.
Please contact us via email at [email protected] if you experience any issues with making a booking.
FAQs
Coaches offer feedback and advice on written and oral assignments and communication tasks. They do NOT provide an editing or proofreading service, and they do NOT comment on technical content.
Please come prepared to participate actively in a discussion about your assignment.
You can make a booking for a one-on-one consultation, or for a pair or group consultation.
Each slot is meant for ONE assignment (in the case of written assignments, a single text), unless the assignment is very short. If you come in a pair or group, there should still be only ONE written text, not two or more individual texts for the same assignment.
Your matriculation card;
At least one hard copy of your document (if you have not submitted a soft copy by 9 p.m. the night before) or a USB drive for a presentation;
Assignment instructions, if any;
Relevant course material, if any; and
Any questions you may have about your writing or assignment
