Cancellation / Surrender of Student's Pass

 CategoryActions / Information Required
1.Students who have been Conferred their degrees

NTU will cancel your STP within 7 days of your conferment. You will receive an email, via your NTU email account, from ICA containing:

  • Instructions on how to download the STP cancellation confirmation.
  • A Short-Term Visit Pass If you are in Singapore.

Note:

Spouse/Child Long-Term Visit Pass (LTVP) must be cancelled in person at ICA. The pass holder and STP holder are required to report in person to Visitor Services Centre, ICA Building, Level 4, bringing along the pass holder’s passport, LTVP card and the STP holder’s STP card.
2.

Students who have been conferred their degrees and transiting to another degree in NTU

You must have a valid Short-Term Visit Pass if you are continuing your stay in Singapore. Please refer to the information below on obtaining the short-term pass.

  • Student will be able to retrieve the status of cancellation via ICA portal the next day. Guide on how to apply for cancellation of Student’s Pass online can be downloaded here.
  • You are required to have a Singpass account. If you currently do not have a Singpass account, you may visit here to set up your Singpass account.

Please ensure that you enter a valid address that you are currently residing in to receive the PIN mailer and NOT USE a generic address. 

3.

 

Graduating Students

a. whose STP expiry date is before your conferment.

 

b. who wish to remain in Singapore beyond the STP expiry date.

 

You must have a valid Short-Term Visit Pass if you are continuing your stay in Singapore. Please refer to the information below on obtaining the short-term pass.

  • Student will be able to retrieve the status of cancellation via ICA portal the next day. Guide on how to apply for cancellation of Student’s Pass online can be downloaded here.
  • You are required to have a Singpass account. If you currently do not have a Singpass account, you may visit here to set up your Singpass account.

Please ensure that you enter a valid address that you are currently residing in to receive the PIN mailer and NOT USE a generic address. 

4. 

Current Postgraduate Students

a. whose STP expiry date is before your submission of Thesis.

b. who wish to remain in Singapore beyond the STP expiry date.

You must have a valid Short-Term Visit Pass if you are continuing your stay in Singapore. Please refer to the information below on obtaining the short-term pass. 

  • Student will be able to retrieve the status of cancellation via ICA portal the next day. Guide on how to apply for cancellation of Student’s Pass online can be downloaded here.
  • You are required to have a Singpass account. If you currently do not have a Singpass account, you may visit here to set up your Singpass account.

Please ensure that you enter a valid address that you are currently residing in to receive the PIN mailer and NOT USE a generic address. 

5.

Current Students who wish to

a. withdraw from NTU.

b. convert to part time studies

c. apply Leave of Absence1

d. terminated from study; and

e. Suspended from Study

You are required to cancel your STP online if you have

  • Withdrawn from NTU
  • Converted to part time studies
  • Terminated your studies
  • Suspended from studies

For students who are granted approved Leave of Absence1 (LOA), under the following conditions, you are required to cancel your STP online:

Category of student Conditions
UG / PG Coursework on Semester basisMore than 1 Semester
PG Coursework on Trimester basisMore than 1 Trimester
PG Research on Semester/Trimester basisMore than 3 months

  • Student will be able to retrieve the status of cancellation via ICA portal the next day. Guide on how to apply for cancellation of Student’s Pass online can be downloaded here.
  • You are required to have a Singpass account.  If you currently do not have a Singpass account, you may visit here to set up your Singpass account.

Please ensure that you enter a valid address that you are currently residing in to receive the PIN mailer and NOT USE a generic address. 

    6.

    Non-Graduating (NG) /

    Wish to remain in Singapore beyond the STP expiry date

    You must have a valid Short-Term Visit Pass if you are continuing your stay in Singapore. Please refer to the information below on obtaining the short-term pass.

    • Student will be able to retrieve the status of cancellation via ICA portal the next day. Guide on how to apply for cancellation of Student’s Pass online can be downloaded here.
    • You are required to have a Singpass account.  If you currently do not have a Singpass account, you may visit here to set up your Singpass account.

    Please ensure that you enter a valid address that you are currently residing in to receive the PIN mailer and NOT USE a generic address. 

    1 Note: Student who takes leave of absence during his/her school term to do additional industrial attachments, which do not contribute towards their graduation, will require a valid work pass. Please refer to MOM website for more information