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Introduction
A significant part of today’s business processes and business decisions are driven by data and data analyses. Central to this is the need for high quality data that can be crunched and yield analytics and insights that can be trusted for use in decision making. Thus, the importance of understanding the types of data being used by the organization and the sources of that data. The need for quality data is a pre-requisite for good data analytics.
Data management, governance and compliance is the next important step for any data-driven organization. The data that is acquired and utilized by an organization will also need to be stored, archived and distributed, as it flows through the organization and outside. During this process, data can be vulnerable and needs to be managed to ensure its continued usability. Just like any asset, data too have a life span, and its disposal will require proper treatment, process and protocols.
Learning Outcome
The key takeaways are:
- Have a good foundation of what the scope and scale of data management is and can be.
- Be able to work out the data flow within a business and identify potential data issue points/nodes.
- Be able to identify data quality and governance issues and suggest remedial actions.
- Apply the learnings in a digital transformation environment.
- Get a better understanding of data protection and cyber good practices and how to apply it in an organization context.
The objective of this course goes beyond the need to understand data and data sources and provides participants with the foundations needed to better manage data in an organization. Subject areas covered include data governance and good practices around data management and cyber practices.
Upon the completion of this short course, participants will:
- Have a good foundation of what the scope and scale of data management is and can be.
- Be able to work out the data flow within a business and identify potential data issue points/nodes.
- Be able to identify data quality and governance issues and suggest remedial actions.
- Apply the learnings in a digital transformation environment.
- Get a better understanding of data protection and cyber good practices and how to apply it in an organization context.
As data becomes a major part of any business and its value and contributions to an organization increases, data management, governance and compliance is something that everyone needs to be aware of and not something to be simply outsourced.
Day 1 – Data Management and Governance in Business
Participants will learn about data management and governance through use case examples in different industries. They will also learn how to approach and develop a visual of the data flow in a business operation, identify potential data issues (e.g., data quality issues, data loss and breaches, etc.) and possible mitigation methods and approaches.
Participants will also learn to apply data management approaches in a digital transformation setting, e.g., establishing a data quality benchmark before transformation in order to reduce the issues that comes with digital transformation.
Topics/Area of Focus
• Deeper understanding of Data Management and Governance principles and concepts
• Data Management approaches and good practices
• Data Quality, issues and causes
• Impact of Digital Transformation with regards to Data Management
• Use case examples
• How to get this started in an organization
Hands-on Workout Session
• Participants (working in teams) will be given a business scenario for which they will work out a data flow diagramme. They will then identify areas/nodes where data quality issues can occur, what were the possible causes, the impact on the business and suggest solutions (tech and non-tech) that can help reduce or mitigate the issues.
• The teams will then present (PowerPoint presentation) to the class the issues, its possible causes, impact and solutions.
Day 2 – Data Protection and Cyber Good Practices
Participants will learn about what risk means, the various types of risks including data & cyber risks, and risk management. They will also learn more about personal data protection in Singapore through a real personal data beach case study, the various obligations of PDPA (Personal Data Protection Act 2012 (20 Feb 2021 version) and DPTM (Data Protection Trustmark).
Participants will also learn of the structural differences between a risk policy and a risk procedure before gaining an understanding of the risk audit process and its components.
Topics/Area of Focus
• Risk definitions and the fundamentals of Risk Management
• The existence of different Risk Practice Areas
• Basics of Data and Cyber Risk
• Common Types of Data Risks
• Impact of Cyber Risks on Organizations
Hands-on Workout Session
• Personal Data Protection Act (PDPA), PDPA Assessment Toolkit for Organization & Data Protection Trustmark (DPTM)
• Basics of Risk Policy & Procedure Structure
• Risk Audit Definition & Risk Audit Components
• Participants (working in teams) will be given a real case study on personal data breach for which they will learn to identify data intermediaries and their roles versus data owners. Through interpreting the case, they will also learn more about the obligations of the Personal Data Protection Act. To complete this learning journey, they will be given the opportunity to suggest mitigating actions to prevent the occurrence of such breaches.
• The teams will then present (PowerPoint presentation) to the class their mitigating actions and reasons for these actions.
Upon successful completion of the entire course, learners will receive an "NTU Certificate of Completion".
This course is for:
• Anyone dealing with data and data analysis.
• Managers and IT professionals who have to provide IT advisory and support in relation to data management and cyber practices in the organisation.
• Managers who are involved in protecting data as an organisational asset.
Standard Course Fee: S$1,962.00
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SSG Funding Support |
Course fee |
Course fee payable after SSG funding, if eligible under various schemes |
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BEFORE funding & GST |
AFTER funding & 9% GST |
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Singapore Citizens (SCs) and Permanent Residents (PRs) (Up to 70% funding) |
S$1,800.00 |
S$588.60 |
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Enhanced Training Support for SMEs (ETSS) |
S$228.60 |
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SCs aged ≥ 40 years old |
• NTU/NIE alumni may utilise their $1,600 Alumni Course Credits. Click here for more information.
Ms Corrinne Soong
Corrinne was a Risk and Assurance practitioner with ST Engineering Limited. Corrinne has worked with Management of different lines of business to promote the Governance, Risk and Compliance (GRC) culture, strengthen their in-line controls and ensure effective implementation of Enterprise Risk Management (ERM) and GRC frameworks, policies, and procedures. She has been working at ST Engineering Limited for more than 18 years and has held different positions in ST Engineering Limited. She has also served in the public sector (Civil Service College, Public Service Division) and has provided training and consultancy services in the areas of Organization Development, Business Excellence, and Quality Management Systems.
Corrinne obtained her second upper Honours degree from University of London, majoring in Information Systems and Management Studies, and her Master of Science in Information Studies (majoring in Knowledge Management) from Nanyang Technological University.
Francis Tay
Lecturer, NTU WKWSCI
Founder & CEO, NextGen Ventures Pte Ltd
Director, Singapura Management Pte Ltd
Francis is currently a lecturer at Nanyang Technological University (NTU) Wee Kim Wee School for Communications and Information (WKWSCI), teaching Business Intelligence and Information Entrepreneurship in the Master of Knowledge Management course. His courses are also taken up by students reading for their Master of Information Systems, Master of Information Studies and Master of Mass Communications. He has also taught Organizational Leadership and Information Sources and Services in the Master of Information Studies course. He has been teaching at NTU for more than 10 years.
Francis has authored three books “Latent Factors”, “Turning Good Ideas into Great Businesses” and “Picking Winners”. The first two books focus on business advantages and financial models and the third book is on market intelligence and building up market and sector models for benchmarking analysis. His market intelligence and benchmarking portal – www.profitstrail.com - was developed as a real-time update for “Picking Winners”.
He is concurrently a Director at Singapura Management Pte Ltd, a corporate services company providing bookkeeping, tax and other services to local and foreign SMEs. He founded NextGen Ventures Pte Ltd, an equity investment company that focuses on technology and Internet-related businesses. He has held senior positions in government and government-linked organizations.
Francis obtained his Honours degree from NUS, majoring in Economics and Computer Science & Applications, and his Master of Science in Management (Sloan Fellowship) from the London Business School in the UK. Francis served 5 years on the National Youth Council’s Singapore Youth Awards (SYA) Entrepreneurship committee and has provided mentorship to companies and others under various business programmes at universities and start-up accelerators.
