ABCC-2022-002: “THE ROBOTS ARE COMING: READY PLAYER ONE?”
Category: Operations Management
This case outlines these challenges in an operations context and offers a hands-on analytical exercise for selecting the right strategy as well as addressing challenges. It also offers hands-on lessons about how to weather the wind in the organisation
when introducing AI bots. Students will navigate the decision-making process regarding AI implementation, under the circumstance of AI bots working alongside humans.
ABCC-2022-002: “The Robots Are Coming: Ready Player One?”