Policies

NTU Library facilities and resources are restricted to NTU Library members only. Visitors should approach the Service Desk in the relevant libraries for permission to enter the libraries. NTU Library reserves the right to grant entry privileges.

1. Appropriate Behaviour

   Library users are expected to show consideration to other users at all times and help to maintain an environment conducive for study and learning. To accommodate different user learning needs, our Library has provided the following zones which allow for different levels of noise:

   • Collaboration/Discussion Spaces
     These are found in Business Library (BUSL) and Lee Wee Nam Library (LWNL) and moderate noise arising from discussions and/or collaborative learning activities is allowed.
   • Quiet Zone
     These are demarcated areas or floors designated specifically for quiet learning and reading. No conversation is allowed.
   • General and Open Areas
     As these are areas with clusters of either study carrels or study tables, brief and quiet conversation is allowed but it should be kept at a level which is not disruptive to other users.
     
     

   Mobile phones should be set to silent or vibrating mode and calls should be answered outside the Library when possible or in designated areas.
   
   Users are not permitted to display or distribute any forms of promotional/informational materials without prior approval from Library management.

   All users are expected to engage with library staff and other users in a respectful and courteous manner. They should behave in a civic-minded manner within library premises (e.g. by not putting their feet on seats or tables or littering).

   In general, library users have the right to request others to conform to proper behaviour in the Library. The Library reserves the right to ask a disruptive user to leave the Library premises, impose suspension of library privileges and take further disciplinary measures as it sees fit.

2. Food and Drinks

   Any kind of food, whether for consumption or safe-keeping, is not allowed in the Library. Drinks in covered containers may be brought into the Library but users should exercise caution to prevent spillage.

   The Library reserves the right to ask users to remove food or drinks from any area of the Library.

3. Seating and Library Facilities

   Various types of seats and desks are provided in the Library for users to study, consult and use the library collection and resources. Users should refrain from sleeping and depriving others of their proper use.

   Seats in the Library may not be reserved. During busy periods, the Library exercises the right to remove the belongings of any user who has not occupied his/her seat for more than half an hour so as to enable other users to use the seat.

4. Computers and Equipment

   Use of Library computers and equipment is restricted to NTU Library members only. The following are not allowed:

   • using more than one workstation at any one time
   • allowing others to use your NTU network account or vice versa
   • copying, storing, transmitting or using any unlicensed copyrighted software or materials
   • accessing, storing or downloading data which is obscene, distasteful, vulgar, sexually suggestive or graphics which are prohibited by the laws of Singapore
   • using any obscene, distasteful, derogatory, vulgar, sexually suggestive or discriminatory language
   • unauthorised access to any system
     
     

   Action will be taken against those who abuse the use of computers and equipment. The Library reserves the right to direct the offender to leave the library premises and to impose a suspension of library privileges. In addition, the offender may be referred to the University Administration for further disciplinary action.

   In addition, users are required to adhere to rules and regulations for computer account holders as spelt out in the Centre for IT Services (CITS) policy.

5. Safety and Security

   Library users should exercise caution and care over their personal belongings and not leave them unattended. The Library shall not be responsible for any expenses, claims or demands in the event of any accidents occurring to any persons engaged in connection with the use of the facilities. The Library is not responsible and liable for the security, loss or damage of any items brought in by the user.

   Library users who attempt any theft of library materials or commit any misdemeanor or crime in the Library shall be handed to Campus Security and the police for investigation.

   The Library installs CCTV in selected areas in its premises to ensure better security of our members and the security of our collections. These surveillance areas are indicated by appropriate signage. Only Library staff and university security personnel will have access to footage from the surveillance recordings during security investigations.

   The Library shall not be responsible for any personal hurt or injury suffered by users while inside the Library. However users should approach Library service desks or any Library staff for assistance in any medical emergency.

   Children should be supervised at all times by a responsible adult whilst on library premises.

   All library users should familiarise themselves with the designated emergency exits in each library. They are to exit the building through the nearest exit when prompted by announcements, alarms, or Library staff during a fire or security emergency.

   In addition, users are required to adhere to the Campus Security Policy as set out by Campus Security Division (CSD).

NTU Library spaces across the seven NTU libraries may be used for outreach events, exhibitions, guided tours, and filming or photography.

Programmes should support the goals of NTU and the Library, maintain a safe and inclusive environment, and comply with university policies. Activities must not disrupt library operations, especially during the University’s Revision and Examination Period. No personal monetary exchange is allowed for programmes held in NTU Library spaces. Any required transactions must follow NTU Office of Finance standards. Organisers must also comply with the Library’s Use of Facilities.

The Library may provide equipment support and will advise organisers if further clearance is required from NTU's Corporate Communication Office (CCO). All requests are subject to review, and the Library reserves the right to request changes or decline programmes.

The four categories of programmes are Events, Exhibitions, Tours and Filming/Photography Requests. All NTU staff, student and external parties who are seeking to conduct such programmes in Library spaces need to request prior approval from NTU Library as per the criteria indicated for each programme type.

Events

Events refer to any of the following conducted by Library/NTU staff, students, or external parties: Talks, seminars, forums, roadshows, university ceremonies, and receptions by NTU staff, students, or approved external parties.

1. Approval. All events to be held within the NTU Library spaces must first seek approval from the Library at least 6 weeks before the event date for small events and 12 weeks for large events.
• Small events refer to events with:
  • Expected small audience of 50 or less
  • Space requirement of one confined area
  • Duration of 2 hours or less refer to events with:
• Large events
  • Expected audience exceeds 50
  • Space requirement of multiple areas or locations
  • Duration of more than 2 hours
  • An external party, a VIP, Guest-of-Honour or Special Guest
  • Any other special arrangements
    
2. Special Provisions during Revision/Examination Period. Events will generally not be held during the University Revision/Examination Period to ensure that students have a conducive environment and ample seats. Exceptions will be made on a case-by-case basis.
3. Clash of Events. In such situations, priority will be assigned using the following criteria:
   • Event organised by the NTU community to benefit the members of NTU, in line with University and Library goals.
   • Availability of appropriate spaces within NTU Library to conduct the event.
   • Availability of resources such as manpower, budget, time or expertise to conduct the event.
4. Event Timings. All events should strive to occur during office hours and/or Library opening hours. Exceptions will be made on a case-by-case basis.
5. Damages. Event organisers will be held liable for any damages caused to Library spaces or equipment.

Exhibitions

Exhibitions refer to:

• Displays of works by NTU faculty, researcher, student and staff
• Displays of content created by external parties (e.g. government agencies)

1. Approval. All organisers of exhibitions held within the NTU Library spaces must first seek approval from the Library at least 12 weeks before the exhibition start date.
2. Content and Types of Display. The content and types of display are subject to approval by the Library and must be clearly indicated in the request. The full information required includes:
• Summary of content of exhibition
• Size/configuration of space needed
• Target audience
• Reason for holding the exhibition in NTU Library
• Duration of exhibition
• Dates of set-up and take down
• Exact number of display panels needed
• Any other equipment needed
3. Exhibition Set-up. The organiser is responsible for the exhibition set-up. If panels and display stands, or any other item are required from the Library, this must be communicated in advance.
4. Extensions. Any changes or extensions to the duration of the exhibition are subject to approval.
   
5. Removal. The exhibition organiser is responsible for the removal of the exhibition and all other collaterals pertaining to the exhibition within 2 working days from the end of the exhibition period. Any items left behind (which does not belong to NTU Library) will be discarded without notice.
   
6. Clash of Exhibitions. In such situations, priority will be assigned at the discretion of the Library.
   
7. Liability. All exhibitors and/or event organisers will be required to sign a liability form provided by the Library before setting up the exhibition. The Library is not liable for any loss, damage or theft of any display or collaterals that are not properly secured by the exhibitors.
   
8. Damages. Exhibition organisers will be held liable for any damages caused to Library spaces or equipment.

Tours

Tours refer to guided visits given to any individuals or groups by Library staff or student assistants.

1. Approval. All guided tour requests must be made in writing to [email protected] at least 8 weeks before the tour date.
2. Criteria for Approval. Approval of tours will be based upon the following criteria and subjected to approval of the Library:
• Knowledge exchange or fostering partnerships with NTU affiliated academic institutions or university libraries network
• Tour dates do not fall within University Revision/Examination Period
3. Language of Tour/Presentation. All guided tours will only be conducted in English. Visitors are welcome to bring their own interpreters. 
   
4. Letter of Invitation. These are issued at the sole discretion of the Library.
   
5. Amendments to Programme. The Library reserves the right to make amendments to tour programme.

Filming and Photography Requests

Filming and Photography requests refer to requests from NTU departments, students, staff, faculty and/or any external parties to carry out any of the following activities within library spaces:

• Filming
• Photography
• Audio recording
  

1. Approval. All requests must be submitted to the Library at least 4 weeks in advance. The requestor must submit the Filming and Photography Request at NTU Library form.
2. Criteria for Approval. Approval of requests will be based upon the following criteria:
• Assessment of content/script and possible association that it creates for NTU Library
• Length and amount of inconvenience it might cause to library operations and users
• Any other pertinent factor deemed fit by the Library
3. NTU/External Requests. The Library can only approve filming/photography requests made by departments, schools, staff, students and faculty within NTU. For external parties, approval must be sought from NTU’s CCO.
   
4. Withdrawal of Approval. The Library reserves the right to withdraw its approval at any time.
   
5. Timing. All filming/photography request activities should occur during office hours and outside University Revision/Examination Period.

For the full policy, please refer to  NTU Library Use of Spaces Policy (Programmes).

Access to and use of library information resources must be authorised and appropriate.

Information resources are copyrighted materials. Unless specifically permitted by the Singapore Copyright Act, users must not photocopy, scan, distribute, publish, transmit, broadcast, reverse engineer, decompile, modify, download, or reproduce these materials in any form or manner, in whole or in part.

Reproduction of library materials is permitted only under the Fair Use provisions of the Singapore Copyright Act. Users are responsible for complying with these provisions. For more information on Fair Use, please refer to our About Copyright guide.

Viewing of AV materials

1. Users may view unrestricted AV materials within the Library at workstations provided. They can also be borrowed out on short term loan.
2. Restricted AV materials include NC16, M18, R21 and relevant unclassified films.
   1. NC16 and M18 titles are to be viewed by students within the library premises only.
   2. Students have to be at least 16 and 18 years old in order to view NC16 and M18 titles respectively.
   3. R21 and relevant unclassified films can only be viewed by students enrolled in the course in which the item is used as course material, or academic or research staff undertaking research on the title.
3. AV materials borrowed out of the Library by a user are meant for personal viewing and are strictly not to be screened for groups or the public.
4. Borrowers must comply strictly with copyright laws and ensure that AV materials charged out under their names are not communicated or reproduced in part or in whole in whatever ways possible.
5. Group film screenings in the Library are for two possible purposes
   1. Teaching/learning. Required viewing of legally acquired course-related films for the students enrolled in a specific course is supported by Library policy.
   2. Non-course related/leisure. Only titles acquired with Public Performance Rights can be screened. Most films acquired by the Library prohibit public performance and as such the Library cannot support their screening.

Use of Electronic Resources

Access to Electronic Resources

1. Electronic resources (e-resources) provided by the library are mostly subscribed from vendors and publishers. Only NTU users and other authorised users have access to e-resources via their IT accounts. Library members who are not staff or students of NTU may access most of these onsite at Lee Wee Nam Library only.
2. Access to library e-resources is provided for non-commercial, educational, scholarly and research purposes.
3. Users must comply with NTU's Acceptable IT Usage Policy and adopt safe cybersecurity practices to reduce the risk of their IT account being compromised or misused.
4. Users must not perform bulk downloading of library e-resources in quick or systematic succession regardless of method, whether manual or automated. Please refer to individual license agreements provided by publishers' or vendors' websites for full description on the conditions of use.

Excessive Downloading of Electronic Resources

1. Excessive downloading
   1. Excessive downloading occurs when a user downloads files in quick or systematic succession using robots, spiders, automated downloading programmes or other manual methods; or copies the whole or a significant portion of an e-journal, e-book or database for retention, distribution or other purposes that violate the terms of use of the resource.
   2. Detection of excessive downloading of files from e-resource provided by the Library will lead to blanket suspension of access to the whole university community for a significant period of time by the respective publisher. A user who engages in this act will cause great inconvenience for the entire university community and gravely affect the work of members who need uninterrupted access to the resource.
   3. Users who engage in excessive downloading or share login credentials with external party resulting in excessive downloading are liable for disciplinary action.
2. Penalties imposed on violations
   1. On detection of extensive downloading activity by the Library, the user account will be suspended from accessing electronic resources. Depending on the outcome of investigation, access privileges may be restored.
   2. On blanket suspension of access imposed on the entire university community by the publisher due to excessive downloading traced to a user, the offending user will have his access to all library e-resources suspended for a minimum of 1 week and subject to completion of all tasks required by the publisher and the Library to lift the suspension. This may include deleting of all downloaded materials and a written undertaking not to repeat the offence. The offender’s name will be logged in the Library rules violation file.
   3. On subsequent violations, a suspension of all library privileges will be imposed and a formal notification of offense sent to the respective deans of colleges and other supervisory staff for further action.

Digital Rights Management and Circumvention of Technology

1. Users are strictly prohibited to remove or alter the Digital Rights Management (DRM) relating to a material or to undertake any act or provide any device, product or component to circumvent a technological measure which controls access to a material.

For the full policy, please refer to Appropriate Use of Information Resources.

Please read this data protection and privacy statement carefully so that you understand the purposes for which we collect, use and disclose your Personal Data. In this document, "we", "us" and "NTU" refers to Nanyang Technological University and its successors and assigns.

We may collect, use, disclose and process your Personal Data for one or more of the following purposes:

1. To process your application to be a Library member;
2. To administer and manage your relationship with us as a Library member ("Relationship");
3. To contact you or communicate with you via various modes of communication such as voice call, text message or fax message, email or postal mail for the purposes of administering and managing your relationship with us;
4. To deal with, administer and manage your use of NTU resources and facilities;
5. To verify and process payment when you pay fines, replace lost or misplaced items, pay for document delivery services and other services;
6. To conduct statistical analysis of users and usage of our resources and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have business dealings with us;
7. To generate and send you publicity materials for our courses, events and programmes; and
8. Any other purpose reasonably related to the aforesaid.
   (Collectively, the "Purposes").

We may need to disclose your personal data to third parties, whether located within or outside Singapore, so that they can process data for one or more of the above purposes.

You have the right to withdraw your consent given hereunder. However, your withdrawal of consent could mean that we will not be able to continue with your relationship with us. If you wish to withdraw your consent, please send us an email.

"Personal Data" means data, whether true or not, about an individual who can be identified:

1. from that data; or
   
2. from that data and other information to which NTU has or is likely to have access.

Generally, the types of works protected by copyright include literary works (e.g. books, journal articles, newspaper articles, or computer programs), dramatic, musical and artistic works, sound recordings, films, broadcasts, cable programmes and typographical arrangements of published editions.

Users intending to reproduce or use a copyrighted work in a manner that falls outside the exceptions permitted by the Singapore Copyright Act (e.g., for teaching, research, or study), must obtain prior permission from the copyright holder(s) or pay the necessary royalty or copyright licensing fee.

1. For Teaching

Find guidance on using copyrighted materials and incorporating the Copyright Notice into your course materials under Teaching & Course Materials.

Staff may make copies for a course of study provided by the University on University’s premises, subject to the following limits:

• For works with 500 or fewer pages (excluding articles): Up to 5 pages
• For works with more than 500 pages: Up to 5% of the total number of pages
  

Note: When copying from the same book, there has to be a 14-day time gap between each instance of copying. 

The Fair Use exception allows copying of:

• One copy of an article from a periodical, OR one copy of 2 or more articles on the same subject-matter from that periodical
• One copy of not more than 10% of the total number of pages of a published work (if the work contains more than 10 pages), OR one copy of one chapter of the published work even if one chapter exceeds 10% of the total number of pages.
  

For details on using copyrighted materials for academic purposes, visit our Study and Research guide. 

(a) Artificial Intelligence (AI) Use

When using any artificial intelligence (AI) platforms, users must not upload copyrighted content. Outputs of AI platforms may contain infringing materials.

For more information, including FAQs and helpful resources, check out our guide on responsible AI use.

• If you are planning to perform TDM with copyrighted resources, do check the publisher's website for the terms of use and obtain written permission, if necessary. 
• Ensure that your access to the resource is lawful, such as through NTU Library’s subscriptions. 
• Always delete the copies once the research is completed. 

Refer to “Permissible Text and Data Mining Use under Singapore's Copyright Law” for more information.  

• Copyright transfer agreements
• Publisher's specific policies
• Reusing your own published work in your thesis

• Playing music
• Screening films
• Using scripts for plays

Find details on copyright for campus activities, including licensing (Public Entertainment or Arts Entertainment), in our About Copyright guide.