NTU Student Insurances 

Notice

From 1 July 2024, AIA Singapore Pte Ltd is the new provider for NTU's student Group Personal Accident (GPA) and Group Hospital and Surgical (GHS) Insurance.

You will receive a welcome email from AIA ([email protected]) soon, with information on how to set up your account.


All FULL-TIME NTU matriculated Undergraduate, Graduate and Non-graduating students are required to be insured under the university’s insurance schemes. The schemes ensure students are covered with basic medical and personal accident insurance coverage.

The insurance premiums are incorporated within the Health Services Fee that is part of the miscellaneous fee payable to NTU. The insurance coverage commences upon start of the academic year. 

The insurance coverage will discontinue under any of the following conditions:

•   Leave of Absence (LOA).
•   Overseas Study Leave (OSL).
•   Withdrawal/Termination from course.
•   Completion of studies:
-          Upon being conferred (for Undergraduate and Graduate students).
-          Upon expiry or cancellation of Student Pass (Exchange students).
•    Apply to opt out (for eligible group of students and schemes).
•    Outstanding fees (Health Services Fee inclusive).
•    Secure employment, surrender Student's Pass and leave the university

Advisory from Office of Health and Safety:

  • Please file a report for any incidents or accidents occurring on campus, in lab, or offices, as well as those happening during fieldwork, research, internships or injuries sustained from University-sanctioned sports activities.     
  • Examples of reportable incidents can be found in the List of Reportable Safety Health Incidents.
  • The link to file an incident report is available at https://ntu.synergilife.dnv.com/

Student who wants to extend coverage for their dependents must complete the enrollment form and submit to AIA via [email protected]

The coverage will only be approved by AIA Singapore Pte Ltd. after the dependents have undergone satisfactory medical underwriting.

You can reach us at  Ask One Stop or contact 6790 6823 / 6592 3626.

Undergraduate

Postgraduate

LKC Medicine

Non-Graduating/Exchange